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Catholic Charities

Catholic Charities of Onondaga County

Catholic Charities of Onondaga County (CCOC) is dedicated to the core belief that all people have infinite value and are worthy of dignity, respect and compassion. The organization’s diverse spectrum of programs is designed to prepare participants to become self-sufficient and productive community members. These programs include child care, elderly services, emergency assistance, food programs and housing for the homeless.

Until recently, CCOC was unable to easily share data among its more than 25 programs, making the measurement of outcomes and program collaboration a difficult undertaking. A Community Foundation grant helped CCOC implement Service Point, an agency-wide data management system that measures program accomplishments. It also provides a clear, real-time picture of how, why and when clients are accessing services. By allowing staff to readily track what services a client is currently using and how well they are accomplishing their personal goals, case managers can determine whether to refer them to additional programs or scale back services as they become more independent – helping each client feel a sense of community and hope for the future.

In addition, this system standardizes data that can then be shared with other members of the community-wide Housing and Homeless Coalition of Syracuse and Onondaga County, which is a group of agencies that address the local needs of the homeless and housing-vulnerable. By sharing similar data between participating agencies, the Coalition can see the broader picture of community issues and better identify their causes and solutions.

If you're interested in applying for a community grant like Catholic Charities of Onondaga County, learn more here.